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How can we delete a member’s double account?

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Q: How can we delete a member’s double account?
A: A member’s account can only deleted only if there are no records of any activity attendance in his/her account. If both accounts are already used for an activity attendance, the area should email the infosystem support and request to merge the two
(2) accounts.

Please click below links to learn more about encoding members properly
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    FAQs

    Can multiple devices be used to get attendance in one activity?

    Can we delete an inactive member’s account?

    Can “Guest” accounts be used to update member list in the ACS?

    Why is there no “Household” in the Activities Option?

    What to do if we forgot password?

    How can we delete a member’s double account?

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