Top Questions:

Q: Can multiple devices be used to get attendance in one activity?
A: Yes, but please be careful in uploading attendance.

Please visit the following tutorial to more on how to use ACS.
  • ACS Tutorials

    • Q: What to do if we forgot password?
    A: Email YFC Infosystem support to request for a reset of password along with the necessary details needed.

    Please visit the following tutorial to more about password retrieval.
  • Retrieve Account Password

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    Q: Can we delete an inactive member’s account?
    A: No. An inactive member can only be tagged as “inactive” in the system and not be deleted

    Please click below links to learn more about updating your Members Status.
  • Update Member’s Service
  • Update Member’s Record

    • Q: How can we delete a member’s double account?
    A: A member’s account can only deleted only if there are no records of any activity attendance in his/her account. If both accounts are already used for an activity attendance, the area should email the infosystem support and request to merge the two
    (2) accounts.

    Please click below links to learn more about encoding members properly
  • New graduates
  • Existing Members
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    1

    Q: Can “Guest” accounts be used to update member list in the ACS?
    A: Both Guest and Encoder accounts can be used to update the member list in the ACS.

    Please click below links to learn more about ACS or Attendance Capture Software.
  • ACS on Mobile
  • ACS on PC
  • Generate QR Code ID

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    Tutorials

    Others

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